Technical Information Guide

IMPORTANT PRODUCT INFORMATION READ IMMEDIATELY

KEEP ORIGINAL PACKAGING – ALL RETURNS NEED TO BE IN THE ORIGINAL PACKAGING IN ORDER TO AVOID PRODUCT DAMAGE DURING SHIPPING. ANY DAMAGE TO PRODUCTS NOT IN THEIR ORIGINAL PACKAGING WILL NOT BE COVERED UNDER WARRANTY.

SAFETY FIRST!

FAILURE TO OBSERVE THE FOLLOWING SAFETY WARNINGS MAY RESULT IN SERIOUS INJURY. IN ADDITION, FAILURE TO OBSERVE THESE SAFETY WARNINGS WILL RESULT IN A WAIVER OF ALL LIABILITIES ON SUNLIGHT SUPPLY®, INC. AND WILL VOID ALL WARRANTIES.

WARNING:

  • If the exterior of the lamp is damaged, replace lamp immediately.
  • Disconnect power before re-lamping.
  • When re-lamping, make sure lamp has time to cool before touching.
  • Make sure power cord and lamp cord are connected properly.
  • Do NOT hang by power or lamp cord.
  • Do NOT make contact with the interior of the socket while the power is on.
  • Do NOT operate the light systems in wet locations.
  • Do NOT plug this system into a supply voltage other than what is instructed on the ballast.
  • Do NOT attempt to rewire or reconfigure your system, it will void the warranty and could cause serious safety hazards. (i.e. power cord, lamp cord, lamp socket or ballast)
  • These products operate at very high temperatures. Keep away from children.
  • Do not plug or unplug a lamp cord while the ballast is turned on.
  • Do not use with generators. Warranty will be voided.

BULB INFORMATION:
Proper Bulb Care
Bulbs should be replaced every year to maintain maximum lumen output. If a lamp fails to reach brightness, please contact your retail store.
Fluorescent fixtures
If there are bulbs that will not fire, try swapping the bulbs around for others that are working. This will help determine if the bulbs are defective.

REEF OPTIX® SETUP:
(REEF OPTIX® 1 PLUS, 2, 3 PLUS & MARISTAR®)

  1. Remove the system from the box along with all additional parts.
  2. Carefully insert the proper lamp  into the socket, refer to lamping instructions on ballast. For the 150 watt double ended HQI lamps, you push one end of the lamp into the spring loaded pin and slide at an angle. Then on the opposite side you slide the lamp pin down into the socket (Fig. 1). The lamp will self center itself. For 250 watt double ended HQI lamps, place the lamp into the slots and take both thumbs and gently press down evenly to put the lamp in (Fig. 2). Make sure the lamps are completely seated in the sockets. Failure to do so will create arching and potentially damage the unit and will be a safety hazard.
  3. Hang the fixture using the eye bolts provided (Fig. 3). You may also hang with cable wire hanging systems, Product No. 750000 & Product No. 750001 (sold separately). Simply screw the eye bolts or cable system into the threaded holes on top of the fixture. For the Reef Optix® 2, screw into canopy with 4 stainless wood screws (not included).
  4. Make sure the on/off switch is in the off position on the Maristar only. Plug the unit into the proper NEMA configured receptacle.
  5. Turn the fixture on using the on/off switch. Some systems may not include this feature.

REFLECTOR SETUP:
(Sun System® Reflectors)

  1. See (Fig. 4) for attaching the socket on reflectors which do not include the socket.
  2. The reflector will come with a built-in socket assembly or you need to purchase one separately (depending on model).
  3. If the reflector does not have a built in socket, use a socket that is sold separately, Product No. 903055 or 903060.
  4. Use an eyebolt or some other means of hanging securely to the ceiling.
  5. V-Hangers (Fig. 5) are used to hang the reflector.
  6. SunLifts, #710125, Grow Yo-Yo, #710129, Rope Ratchet, #710114 or jack chain may be used to adjust the hanging height (sold separately).
   
   
Fig. 1
 Fig. 2
  Fig. 3
 Fig. 4
 Fig. 5

REFLECTOR SETUP:
(LumenMax® 2 & 3 Reflectors)
  1. Remove the system from the box along with all additional parts.
  2. To remove the glass, unscrew the screws on the end piece with a philips screw driver (Fig 6). Take the glass out to place bulb into the socket, see number 3 below. When finished slide glass back into the grooves. Place the end piece back into place and screw in the screws. Do not overtighten. The glass fits a bit loosely. This is by design to allow it to expand & contract as it heats up & cools down.
  3. Carefully insert the proper lamp into the socket, refer to lamping instructions on ballast. For the mogul base lamp LumenMax® 2, screw in the lamp. Adjust the socket in or out for different length and wattage bulbs. To do this simply loosen the screws, do not unscrew them completely (Fig. 7). Gently move the socket into place. When you have the socket in the position you want, tighten the screws. Do not overtighten screws.
   
 Fig. 6
  Fig. 7

REFLECTOR SETUP:
(LumenMax® Elite Reflectors)
  1. Remove the system from the box along with all additional parts.
  2. Position socket by loosening philip screws at the top of the socket bracket. While screws are lose, slide the socket out and rotate to position you want the lamp cord. It can come out the top, bottom or the sides of the socket assembly (Fig. 8a & Fig. 8b). Slide socket back into place and retighten the screws when done.
  3. Install into canopy by first removing bracket from top of reflector. This may require slight loosening of the screws and twisting to unlock the bracket from the reflector (Fig. 9a & Fig. 9b).
  4. Use appropriate screws to attach bracket to a desired mounting location.
  5. Re-attach reflector by lining up screws on top of the reflector to the holes in mounting bracket. Push screws through the holes and twist to lock the reflector in place.
  6. Nuts and eye hooks (Fig. 10) are included if you would like to suspend the unit by jack chain (sold separately).
         
 Fig. 8a
  Fig. 8b
  Fig. 9a
  Fig. 9b
  Fig. 10


LINEAR FLUORESCENT SETUP:
(TEK-LIGHT™, NEW WAVE®, SUN BLAZE®, T5 TEK RETRO FIT, MARISTAR® & READY FIT® T5)
  1. Remove the system from the box along with all additional parts.
  2. Hang the unit using the eye bolts, V-hangers and jack chain provided (Optional cable hanger systems can be purchased separately).
  3. Insert lamps (refer to label on product for correct lamp) into the system. For the Tek-Light™, Maristar®, New Wave® & Sun Blaze®, slide both ends of the lamp into the lamp holders and rotate the lamp 90° in either direction (Fig. 11). For the Tek Retro Fit and the Ready Fit® T5 unscrew the water proof protective plastic cover counter clockwise. The protective cover will have to go directly on to the lamp before inserting into the lamp holder (Fig. 12). Insert lamp and rotate 90° in either direction and slide the water proof protective cover back on and tighten.
  4. Some New Wave® & Sun Blaze® models have the capability to be daisy chained together. Do not exceed 7.5 amps on any fixtures chained together. Do not daisy chain more fixtures together than what is specified on the fixture. Chaining more fixtures together than specified will void the warranty on all fixtures.
 Fixture Type
 Max Number Chained @120W
 New Wave® 42
  10
New Wave® 44
  5
 New Wave® 48
  3
 Fixture Type Max Number Chained 
Sun Blaze® 22
16
 Sun Blaze® 24
  8
Sun Blaze® 28 4
 Sun Blaze® 42
 10
Sun Blaze® 44  5
 Sun Blaze® 46
  3
Sun Blaze® 48  2


   
 Fig. 11
  Fig. 12


MARISTAR® SETUP:
  1. Remove the system from the box along with all additional parts.
  2. Insert lamps (refer to label on product for correct lamp) into the system. Slide both ends of the fluorescent lamp into the lamp holders and rotate the lamp 90° in either direction (Fig. 12). For 250 watt double ended HQI lamps, place the lamp into the slots and take both thumbs and gently press down evenly to put the lamp in (Fig. 3).
  3. Install the glass included with the fixture. See instructions 14a - 14d below.
  4. Hang the unit using the two stainless wire cable hanging kits. See the included instruction sheet to assemble.
  5. Secure the wire hangers secure to a stud in the ceiling. Hang the fixture at least 8” above the water line.
  6. Now connect the lamp cord(s) Galaxy® remote ballast(s). Make sure to attach the securement ears to the plug(s).
  7. Lastly, turn the system on by plugging the power cord into the proper NEMA configured receptacle.
     
Fig. 14a
 Fig. 14b
 Fig. 14c
 Fig. 14d


TROUBLESHOOTING… IF YOUR FIXTURE DOES NOT WORK:
CHECK YOUR ELECTRICAL SOURCE: Make sure the unit is plugged in properly and that the breaker is not tripped or fuse blown. 
CHECK THE LAMP: Make sure the lamp is screwed in or pushed in all the way.
FOR TEK-LIGHT® T5 FIXTURES: Check to ensure lamps are properly locked into place. This is accomplished by turning the lamps ¼ turn in either direction.
Try a different lamp if you have one available. Make sure unit is unplugged when changing lamps.
Make sure you have the correct lamp for your ballast, i.e. an HPS lamp will not ignite with a MH ballast.

Potential Fixture FAQ’s
Symptom:  My ballast is humming but the light isn’t coming on.
Solution: There may be a couple of reasons for this: 1) the lamp is not screwed in tight enough, or 2) the lamp is defective. Please allow 5 - 10 minutes for lamps to initially ignite. If this does not solve the problem, return the unit to the dealer for testing.

Symptom:  My ballast makes a humming noise.
Solution: This is completely normal.

Symptom:  Every time I turn on the light fixture, the circuit breaker trips.
Solution: You may have too many appliances on this circuit. A normal home’s circuit has only 15 amps available.  These H.I.D. lights use up to 10 amps per unit. Please make sure you are not overloading the circuit with too many appliances and/or lights. Note: The sticker on the ballast will state the number of amps required by that particular unit. If you do require more lights/appliances to all be run off the same circuit, you should consult a licensed Electrician.

Symptom:  I turned off my HID light and now it won’t come back on.
Solution: Your lamp may take up to 20 minutes to cool down before it can be fired up again. Fluorescent should be almost immediate.

Symptom:  My lamp has small pieces of glass inside of it.
Solution: It is common for small pieces of glass to break loose inside the lamps; this will not affect the lamps output. If there is a crack or hole in the outer glass, it must be replaced.

IF NONE OF THE ABOVE PROCEDURES HELP, PLEASE CONTACT
THE RETAIL STORE WHERE YOU PURCHASED THE UNIT.

How do I know my lamps are functioning normally?
FACTS about HID and FLUORESCENT LAMPS:
  • It may take HID or T5 fluorescent 10-15 minutes to come to full brightness.
  • HID: During the first few hours of use, the light from the lamp will oscillate.
  • HID: The light will decrease in intensity during the life of the lamp. This will vary by brand & type.
  • HID: During the first hours, intensity of the light may fluctuate somewhat, which is normal. However after it reaches 100 hours of “burn in” time, will continue evenly the remainder of it's life (with normal aging reduction).
  • Both: Average life of a MH (metal halide) lamp is 12,000 hours for a 1000 watt lamp and 20,000 hours for a 400 watt lamp. Most users choose to replace lamps before they cease to operate due to lumen loss and spectral shift.
  • T5 fluorescent lamps offer a rated hour life of 20,000 hours and have a much slower lumen loss and spectral shift than HID lamps.
POWER USAGE:
On average a light system will increase your electricity cost from $8 to $12 per month—the exact amount depends on the size of the system and the number of hours operated. However, since these lights are so energy efficient, you are getting huge amounts of light for your money! Make sure your power circuit can handle the power draw. For safety reasons, do not exceed 75% of the rated ability of the fuse/breaker (for example: use no more than 15 amps on a 20 amp circuit). To calculate your cost, multiply the bulb wattage X hours of operation and divide by 1000. This figure is the number of kilowatt hours of electricity consumed. (Example: a 400 watt bulb running for 18 hours will use 7.2 kilowatt hours). Check your power bill for the cost of each kilowatt hour. Then multiply the number of kilowatt hours by the cost of a kilowatt hour (K/hr) to arrive at the cost per month to run the light in your area.

Please see the attached document for estimated power costs:
Power Costs.pdf

WARRANTY INFORMATION:
Sunlight Supply®, Inc. warrants to the original purchaser of this product against defects in material and workmanship under normal use for one (1) year on TEK-LIGHT™, NEW WAVE®, SUN BLAZE®,  REEF OPTIX®, MARISTAR®, LUMENMAX® and READY FIT® from the date of purchase. During the warranty period, Sunlight Supply® will, at our option, and without charge, repair or replace this product if the unit or any of it’s
components fail or malfunction.
This warranty is expressly in lieu of all other warranties, expressed or implied, including the warranties of merchantability and fitness for use and of all other obligations or liabilities on the part of the seller. This warranty shall not apply to this product or any part thereof which has been damaged by accident, abuse,  misuse, modification, negligence, alteration or misapplication. Sunlight Supply® makes no warranty whatsoever in respect to
accessories or parts not supplied by Sunlight Supply®. This warranty shall apply only to the United States, including Alaska, Hawaii and territories of the United States. This policy does not apply to Canadian customers. Please call Sunlight Supply at 888-582-2762 for details.
NOTE: Sunlight Supply®, Inc. is a manufacturer of supplementary lighting systems. All sales offerings to the public are done through a nationwide group of dealers. No sales offerings will be made directly to the general public.

Returning Units: Please contact your retail store for returns.

WARRANTY SERVICE: Please read warranty information first
If after reviewing the troubleshooting tips the light will still not work, you should return the light to the dealer where you purchased it. They will be able to further evaluate the light and test its various components and quite possibly will be able to identify and/or fix any problems. Often the problem is as simple as a defective lamp. If the dealer is unable to fix the light, they will return it to us for factory repair. Many dealers have loaner ballasts that you may check out until yours is returned (usually not more than 7-10 days).

If there are no dealers in your area, you may contact us directly for technical support. If we cannot help you resolve the problem over the phone, we will issue you a RMA # (return merchandise authorization) authorizing you to return the system to us for factory reconditioning (if the unit is under warranty). Contact a Sunlight Supply® service center closest to you for a RMA and shipping address. Complete the form below and include it with your lighting fixture. Also please write the RMA # on the outside of the box.

Please package the light carefully in its original packaging. If it is damaged in shipment we cannot be responsible.
Once we receive the light back, we will repair it within 48 hours (business) and return it to you freight prepaid via FedEx or UPS ground shipment..

RMA Form.pdf






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